Manila, Philippines – Neyius Group is proud to announce the official opening of its new Manila office, expanding its global footprint to better serve customers across diverse markets. This strategic move reinforces Neyius Group’s commitment to excellence in customer service, operational efficiency, and culturally attuned engagement.
The Manila office will house Neyius Group’s newest team of Call Wizards – highly trained customer support professionals dedicated to delivering seamless and personalised experiences for every client interaction. In preparation for their roles, all agents are undergoing an intensive cultural training program designed to ensure relatability, empathy, and nuanced communication with customers from all walks of life.
“At Neyius Group, we believe our customers deserve not just solutions, but connection and understanding,” said Dillon Brooks, President and CEO of Neyius Group. “Our Manila team is receiving world-class training to meet the highest industry standards, empowering them to engage with professionalism and cultural sensitivity in every conversation.”
The Manila expansion aligns with Neyius Group’s strategic vision of combining cutting-edge technology with human expertise to create impactful, efficient, and authentic service delivery worldwide.